Effective Customer Service

Selling with Empathy The Peculiar Nigerian Scenario

Selling with Empathy: The Peculiar Nigerian Scenario

The world generally is experiencing some levels of economic hardship. There’s a lot of pressure…

Customer Retention Strategies

Customer Retention Strategies

How Superstores Are Utilizing Superior Customer Experience To Increase Retention Rates And How SMEs Can…

SME Tips: How the Net Promoter Score (NPS) can help your Small Business

SME Tips: How the Net Promoter…

Customer-centricity as a Business Strategy for Small Businesses

Customer-centricity as a Business Strategy for Small Businesses

Customer-centricity as a Busin…

Customer Feedback

Customer Feedback: A Validating Tool For Your Business

Customer Feedback: A Validatin…

Benefits of Having an Accurate Customer Database

Benefits of Having an Accurate Customer Database

Benefits of Having an Accurate…

Differentiating Your Products or Services as an SME

Differentiating Your Products …