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As the saying goes, a happy customer is a satisfied customer. Customers that are dissatisfied…
Your main goal as a business owner is to provide solutions that genuinely address your…
“Whenever the customer wants it, you should be there” Many offices typically operate from 9:00…
As a continuation of the last article, creating an enabling environment for employees is key…
It’s often difficult for entrepreneurs to succeed without understanding customers expectations. Changes in customers’ expectations…
Many times, you think it better to respond to negative feedback from customers and appease…
“Unhappy people cannot serve happiness” I was privileged to listen to the Founder of Ruff…
In a fast-paced noisy world, active listening is a must-have skill for every entrepreneur. It’s…
This is a little insight of how customer service has taken the front burner as…
The idea of networking contributes to the growth and relevance of a start-up. We are…