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What is a CRM Tool? A Customer Relationship Management (CRM) tool is essential for fostering…
The world generally is experiencing some levels of economic hardship. There’s a lot of pressure…
As the saying goes, a happy customer is a satisfied customer. Customers that are dissatisfied…
Your main goal as a business owner is to provide solutions that genuinely address your…
“Whenever the customer wants it, you should be there” Many offices typically operate from 9:00…
As a continuation of the last article, creating an enabling environment for employees is key…
It’s often difficult for entrepreneurs to succeed without understanding customers expectations. Changes in customers’ expectations…
Many times, you think it better to respond to negative feedback from customers and appease…
“Unhappy people cannot serve happiness” I was privileged to listen to the Founder of Ruff…
In a fast-paced noisy world, active listening is a must-have skill for every entrepreneur. It’s…