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It’s often difficult for entrepreneurs to succeed without understanding customers expectations. Changes in customers’ expectations…
Many times, you think it better to respond to negative feedback from customers and appease…
“Unhappy people cannot serve happiness” I was privileged to listen to the Founder of Ruff…
In a fast-paced noisy world, active listening is a must-have skill for every entrepreneur. It’s…
This is a little insight of how customer service has taken the front burner as…
The idea of networking contributes to the growth and relevance of a start-up. We are…
The vision of every business is to achieve its set goals, meet the demands of…
Africa has recently made significant progress toward realizing its ambition of being a launching pad…
Customers come in contact with businesses because they have a need that those businesses can…
The emergence of ecommerce in Africa has seen online shoppers take advantage of the convenience…