Understanding your Customers Expectations

It’s often difficult for entrepreneurs to succeed without understanding customers expectations. Changes in customers’ expectations…

How to Thank Customers for Positive Feedback

How to Thank Customers for Positive Feedback

Many times, you think it better to respond to negative feedback from customers and appease…

Unhappy People Cannot Serve Happiness

Unhappy People Cannot Serve Happiness- Part 1

“Unhappy people cannot serve happiness” I was privileged to listen to the Founder of Ruff…

Active Listening: The Entrepreneur's Weapon

Active Listening: The Entrepreneur’s Weapon

In a fast-paced noisy world, active listening is a must-have skill for every entrepreneur. It’s…

Customer Service: A Customer Retention Strategy

Customer Service: A Customer Retention Strategy

This is a little insight of how customer service has taken the front burner as…

How Building Strong Network Can Sustain a Start-Up

How to Leverage Networking to grow Your Startup

The idea of networking contributes to the growth and relevance of a start-up. We are…

Why African SMEs needs a Functional Website to Facilitate Intercontinental Trade?

Why You need a Functional Website

The vision of every business is to achieve its set goals, meet the demands of…

How to Structure African Startups to Serve Customers Globally

How to Structure African Startups to Go Global

Africa has recently made significant progress toward realizing its ambition of being a launching pad…

The 5 Basic Customers' Needs from Small Businesses

Five Basic Customer Needs

Customers come in contact with businesses because they have a need that those businesses can…

Maximizing Social Media Platform for Online Shoppers and Vendors

How to Maximize Social Media for Ecommerce

The emergence of ecommerce in Africa has seen online shoppers take advantage of the convenience…

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