operations

Defining Your Business Hypothesis
Defining Your Business Hypothesis

“No business plan survives first contact with customers” – Steve Blank, Silicon Valley entrepreneur. The lean…

Customer Service: A Customer Retention Strategy
Customer Service: A Customer Retention Strategy

This is a little insight of how customer service has taken the front burner as…

Regulatory Hurdles to Cross Before Registering Your Logistics Business
Regulatory Hurdles to Cross Before Registering Your Logistics Business

Regulatory Hurdles to Cross Be…

Four Things to Consider Before You Outsource a Company

Four Things to Consider Before…

The expected roles of franchisors in Nigeria to their franchisees

The expected roles of franchis…

Guidelines to Developing a Standard Operating Procedures Manual

Guidelines to Developing a Sta…

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