customer service

Selling with Empathy The Peculiar Nigerian Scenario
Selling with Empathy: The Peculiar Nigerian Scenario

The world generally is experiencing some levels of economic hardship. There’s a lot of pressure…

6 Ways to Improve Customer Experience
6 Ways to Improve Customer Experience

As the saying goes, a happy customer is a satisfied customer. Customers that are dissatisfied…

How to Sell to a Difficult Customer
How to Sell to a Difficult Customer

Your main goal as a business owner is to provide solutions that genuinely address your…

How to Keep your Business Running after Working Hours
How to Keep your Business Running after Working Hours

“Whenever the customer wants it, you should be there” Many offices typically operate from 9:00…

Customer Service: A Customer Retention Strategy
Customer Service: A Customer Retention Strategy

This is a little insight of how customer service has taken the front burner as…

The 5 Basic Customers' Needs from Small Businesses
Five Basic Customer Needs

Customers come in contact with businesses because they have a need that those businesses can…

What You Need to Know About Customer Types
What You Need to Know About Customer Types

The lifeline of every business is enmeshed in the number of stakeholders it interacts with…

Customer Retention Strategies
Customer Retention Strategies

How Superstores Are Utilizing Superior Customer Experience To Increase Retention Rates And How SMEs Can…

Entrepreneurs and Customer Service Delivery

Entrepreneurs, customer service delivery begins with You! Not every purchase will work out well!  Agree?…

Customer Satisfaction Research
Customer Satisfaction Research

Customer Satisfaction Research…

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