customer experience

Customer Service: A Customer Retention Strategy
Customer Service: A Customer Retention Strategy

This is a little insight of how customer service has taken the front burner as…

The 5 Basic Customers' Needs from Small Businesses
Five Basic Customer Needs

Customers come in contact with businesses because they have a need that those businesses can…

How to Create a Customer Journey Map

The importance of understanding the customer’s journey through your business remains an important aspect to…

Customer Retention Strategies
Customer Retention Strategies

How Superstores Are Utilizing Superior Customer Experience To Increase Retention Rates And How SMEs Can…

Entrepreneurs and Customer Service Delivery

Entrepreneurs, customer service delivery begins with You! Not every purchase will work out well!  Agree?…

The Power of Customer Testimonials

The Power of Customer Testimo…

Customer-centricity as a Business Strategy for Small Businesses
Customer-centricity as a Business Strategy for Small Businesses

Customer-centricity as a Busin…

Customer Feedback
Customer Feedback: A Validating Tool For Your Business

Customer Feedback: A Validatin…

Benefits of Having an Accurate Customer Database
Benefits of Having an Accurate Customer Database

Benefits of Having an Accurate…

Importance of Data to Small Businesses
Importance of Data to Small Businesses

Importance of Data to Small Bu…

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