What is Customer Service?

Customer Service is the ability of an organization to constantly…

Customer Service for MSMEs I

Delivering quality external customer service starts by creating value for…

Customer Service for MSMEs II

Building Customer Service into your company's DNA involves Building Team…

Identifying the Customer Touch Points in your Business

What is Customer Touch Point? How does it impact your…

Using the LAST Technique as an effective Customer Service Tool

What is LAST Technique? The LAST Technique stands for Listen,…

Business Outlook 2018

What are the business projections for 2018? Opeyemi Agbaje, CEO,…

Components of Digital Strategy I

Watch as Segun Abodunrin CEO, TWay Media sheds more light…

Components of Digital Strategy II

A fundamental component of your digital strategy is tactics. Your…

Components of Digital Strategy III

One of the biggest advantages of Digital Marketing over Traditional…

Digital Marketing Overview

What is digital marketing? Digital marketing is marketing that exists…

Social Media as an Effective Digital Strategy Tool

In our world today, Social Media presents an opportunity for…

Tax 101 for Nigerian MSMEs with Seye Arowolo

Seye Arowolo, Partner, Deloitte Nigeria, introduces us to Taxation in…

Tax 101 for Nigerian MSMEs II with Seye Arowolo

What is Tax? Watch Seye Arowolo discuss pertinent Tax issues…

Taxation Challenges in Nigeria

Karen Falade of Deloitte Nigeria shares on taxation challenges in…

MSME Taxes Applicable in Nigeria

Kunle Ogunbamowo discusses MSME Taxes applicable to you as a…

Understanding the Legal Structure of your Business

This video provides information that will help you understand the…

Tax Regulatory Outlook 2018

Get to know the Tax Regulatory Outlook for businesses in…

8 tips for delivering excellent customer service

Customer service is the sum total of the experience of…

How to turn one thousand customers into one million customers

As a business owner, you must know that your customers…

Retailers, Wholesalers and Distributors

As a business owner, getting your products to the final…

Social Media as a Customer Service Tool

This video by LSETF shares a few tips you can…

Details on FG's Pioneer Status Incentive

Yewande Sadiku, Executive Secretary/CEO, Nigerian Investment Promotion Council (NIPC) speaks…

How to Remit Local Government Taxes and Levies

Learn about remitting local government taxes and levies in this…

VAT Remittance

This short video takes a look at VAT remittance in…

Starting a Business in Lagos State

Looking to start a business in Lagos state? Find helpful…

Registering your Trademark

As you design and create products and services for your…

Statutory Contributions of an Employer

As your business grows and your team expands, part of…

What is a Pitch Deck?

A Pitch Slide Deck is a brief Presentation which is…

Elements of a Successful Negotiation

Negotiations can have varying outcomes if they are not handled…

Defining the Flow of Your Pitch

To ensure that your audience is carried along, you have…

10 Elements of a Winning Pitch Deck

A winning pitch deck should capture key information like who…

7 Steps to Developing a Winning Sales Pitch

A Sales Pitch is a planned presentation of a product…

Factors to Consider when starting a Bakery Business in Nigeria

Before setting up a Bakery Business, there are some key…

Key Budget Considerations before Starting a Bakery Business in Nigeria

Drawing up a budget for your startup Bakery Business can…

Startup Requirements for a Bakery Business in Nigeria

There are some critical requirements you need to start up…

Risks Involved in Starting a Bakery Business in Nigeria

Starting a Bakery Business comes with challenges and risks. Watch…

Identifying Your Niche as a Bakery Business Owner

As a Bakery Business Owner, It is important that you…

5 Things to Consider Before Starting a Creche Business

Are you passionate about child care? Are you thinking of…

Key Budget Considerations Before You Start a Creche Business

If you are planning to start a Creche Business in…

Market Research Tips for Starting a Creche Business

Before you start a Creche Business, you need to undertake…

Challenges and Risks involved in setting up a Creche

Starting a Creche Business in Nigeria can be challenging. Watch…

Startup Requirements for a Creche Business

Some of the key things you need to consider before…

How to Identify your Niche as a Creche Business in Nigeria

How do you carve a niche for yourself as a…

Introduction to Branding for MSMEs

When you create a Brand that resonates, it puts you…

How to Define Your Brand

To define your Brand you must understand who you are,…

Good Branding Versus Bad Branding

The difference between a successful Brand and an unsuccessful Brand…

How to Stand Out With Your Brand

To stand out with your Brand you have to create…

5 Steps to Building a Brand

Watch Charles O'Tudor Founder, CEO ADSTRAT Branding Management Consortium as…

Brand Management

Brand Management is a Planning analysis of how a Brand…

How to Create Brand Value

The first step to creating your Brand Value is understanding…

How to know Your Business is Productive

The true mark of a productive Business is that it…

5 Things that Hinder Business Productivity

One of the things that can hinder Business Productivity is…

The Implications of being a Productive Business in Nigeria

When your Business is productive you improve your living standards…

How to Ensure Your Team is Productive

As a business owner, your team is your strategy. You…

How to Sustain Business Productivity in Nigeria

The culture of an organization basically determines how long the…

Starting a School Business in Nigeria

If you are trying to set up a school, you…

Startup requirements for setting up a School Business

Before you set up a school, you need to ensure…

How to Conduct Market Research for a School Business

When conducting market research for a school, you have to…

Budget Considerations for Setting Up a School Business

As you set up your school business, your Budget has…

How to Carve a Niche in the School Business Industry

Before you set up a school, you need to study…

Challenges and Constraints Involved in Running a School Business

Some of the challenges involved in running a School include…

One Stop Resource Center for Nigerian Entrepreneurs

Are you looking for a platform that provides entrepreneurship resources…

Starting a Business in Nigeria with Dipo Davies

An introduction to the conversation on starting a business in…

How to Identify Business Opportunities in Nigeria

Trying to decide on a business idea? Get to know…

Critical Startup Requirements

What are the critical startup requirements you need to know…

Regulatory Requirements for Starting a Business in Nigeria

This video looks at the regulatory requirements for starting a…

Benefits of Starting Small

Starting your business on a small scale would allow you…

Calculating Startup Costs

Calculating startup costs helps you to plan better for the…

Lean Startup Approach

You are more likely to succeed with your startup when…

Developing a Business Model Canvas I

This first part video looks at all the elements involved…

Developing a Business Model Canvas II

Watch the concluding part of developing a business model canvas…

Developing a Business Plan with Efe Shaire

An introductory video on the Developing a Business Plan conversation…

Business Plan Basics

Business Plan Basics with Efe Shaire, all you need to…

Key Components of a Business Plan I

Get to know the key components of a Business Plan…

Key Components of a Business Plan II

Deepen your knowledge on the components of a Business Plan…

Key Components of a Business Plan III

Learn more about the key Components of a Business Plan…

Dos and Don'ts of Business Plan Writing

What are the dos and don'ts of business plan writing?…