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Effective Customer Service
What is Customer Service?
Customer Service is the ability of an organization to constantly…
Customer Service for MSMEs I
Delivering quality external customer service starts by creating value for…
Customer Service for MSMEs II
Building Customer Service into your company's DNA involves Building Team…
Identifying the Customer Touch Points in your Business
What is Customer Touch Point? How does it impact your…
Using the LAST Technique as an effective Customer Service Tool
What is LAST Technique? The LAST Technique stands for Listen,…
Business Outlook in Nigeria
Digital Strategy
Components of Digital Strategy I
Watch as Segun Abodunrin CEO, TWay Media sheds more light…
Components of Digital Strategy II
A fundamental component of your digital strategy is tactics. Your…
Components of Digital Strategy III
One of the biggest advantages of Digital Marketing over Traditional…
Digital Marketing Overview
What is digital marketing? Digital marketing is marketing that exists…
Social Media as an Effective Digital Strategy Tool
In our world today, Social Media presents an opportunity for…
Tax
Tax 101 for Nigerian MSMEs with Seye Arowolo
Seye Arowolo, Partner, Deloitte Nigeria, introduces us to Taxation in…
Tax 101 for Nigerian MSMEs II with Seye Arowolo
What is Tax? Watch Seye Arowolo discuss pertinent Tax issues…
Taxation Challenges in Nigeria
Karen Falade of Deloitte Nigeria shares on taxation challenges in…
MSME Taxes Applicable in Nigeria
Kunle Ogunbamowo discusses MSME Taxes applicable to you as a…
Understanding the Legal Structure of your Business
This video provides information that will help you understand the…
Tax Regulatory Outlook 2018
Get to know the Tax Regulatory Outlook for businesses in…
Infographic Videos
8 tips for delivering excellent customer service
Customer service is the sum total of the experience of…
How to turn one thousand customers into one million customers
As a business owner, you must know that your customers…
Retailers, Wholesalers and Distributors
As a business owner, getting your products to the final…
Social Media as a Customer Service Tool
This video by LSETF shares a few tips you can…
Details on FG's Pioneer Status Incentive
Yewande Sadiku, Executive Secretary/CEO, Nigerian Investment Promotion Council (NIPC) speaks…
How to Remit Local Government Taxes and Levies
Learn about remitting local government taxes and levies in this…
VAT Remittance
This short video takes a look at VAT remittance in…
Starting a Business in Lagos State
Looking to start a business in Lagos state? Find helpful…
Registering your Trademark
As you design and create products and services for your…
Statutory Contributions of an Employer
As your business grows and your team expands, part of…
How to make a Winning Business Pitch
What is a Pitch Deck?
A Pitch Slide Deck is a brief Presentation which is…
Elements of a Successful Negotiation
Negotiations can have varying outcomes if they are not handled…
Defining the Flow of Your Pitch
To ensure that your audience is carried along, you have…
10 Elements of a Winning Pitch Deck
A winning pitch deck should capture key information like who…
7 Steps to Developing a Winning Sales Pitch
A Sales Pitch is a planned presentation of a product…
How to Start a Bakery Business in Nigeria
Factors to Consider when starting a Bakery Business in Nigeria
Before setting up a Bakery Business, there are some key…
Key Budget Considerations before Starting a Bakery Business in Nigeria
Drawing up a budget for your startup Bakery Business can…
Startup Requirements for a Bakery Business in Nigeria
There are some critical requirements you need to start up…
Risks Involved in Starting a Bakery Business in Nigeria
Starting a Bakery Business comes with challenges and risks. Watch…
Identifying Your Niche as a Bakery Business Owner
As a Bakery Business Owner, It is important that you…
How to Start a Creche Business
5 Things to Consider Before Starting a Creche Business
Are you passionate about child care? Are you thinking of…
Key Budget Considerations Before You Start a Creche Business
If you are planning to start a Creche Business in…
Market Research Tips for Starting a Creche Business
Before you start a Creche Business, you need to undertake…
Challenges and Risks involved in setting up a Creche
Starting a Creche Business in Nigeria can be challenging. Watch…
Startup Requirements for a Creche Business
Some of the key things you need to consider before…
How to Identify your Niche as a Creche Business in Nigeria
How do you carve a niche for yourself as a…
Branding For MSMEs
Introduction to Branding for MSMEs
When you create a Brand that resonates, it puts you…
How to Define Your Brand
To define your Brand you must understand who you are,…
Good Branding Versus Bad Branding
The difference between a successful Brand and an unsuccessful Brand…
How to Stand Out With Your Brand
To stand out with your Brand you have to create…
5 Steps to Building a Brand
Watch Charles O'Tudor Founder, CEO ADSTRAT Branding Management Consortium as…
Brand Management
Brand Management is a Planning analysis of how a Brand…
How to Create Brand Value
The first step to creating your Brand Value is understanding…
How to be a Productive Business
How to know Your Business is Productive
The true mark of a productive Business is that it…
5 Things that Hinder Business Productivity
One of the things that can hinder Business Productivity is…
The Implications of being a Productive Business in Nigeria
When your Business is productive you improve your living standards…
How to Ensure Your Team is Productive
As a business owner, your team is your strategy. You…
How to Sustain Business Productivity in Nigeria
The culture of an organization basically determines how long the…
Starting a School Business in Nigeria
Starting a School Business in Nigeria
If you are trying to set up a school, you…
Startup requirements for setting up a School Business
Before you set up a school, you need to ensure…
How to Conduct Market Research for a School Business
When conducting market research for a school, you have to…
Budget Considerations for Setting Up a School Business
As you set up your school business, your Budget has…
How to Carve a Niche in the School Business Industry
Before you set up a school, you need to study…
Challenges and Constraints Involved in Running a School Business
Some of the challenges involved in running a School include…
About msmehub.org
How to Start an Event Planning Business in Nigeria
How to start an Event Planning Business in Nigeria (Episode 1)
Are you thinking of starting an event planning business in…
5 Things to Consider Before You Start an Event Planning Business in Nigeria (Episode 2)
Before you start an event planning business you need to…
Essential Things to do before Starting an Event Planning Business (Episode 3)
Don't start that event planning business without doing essential things…
Key Budget Considerations for Starting an Event Planning Business In Nigeria (Episode 4)
Watch Funke Bucknor-Obruthe MD/CEO Zapphaire Events as she shares some…
How to Identify Your Niche as an Event Planning Business in Nigeria (Episode 5)
Identifying your Core Values helps you create your own Event…
How to Conduct Market Research for an Event Planning Business (Episode 6)
Some key questions to ask before you start an event…
Challenges Involved in setting up an Event Planning Business (Episode 7)
As a startup event planner, you'll probably make a lot…
Entrepreneurial Leadership During COVID-19 Crisis
Navigating Your Business Through a Crisis
As the whole world grapples with the COVID-19 pandemic, it…
Developing a Business Continuity Plan and Checklist
In the wake of the COVID-19 Pandemic, there's a need…
Managing Your Work Force During a Crisis
If you are an entrepreneur, please note that there are…
A step by step guide to applying for the CBN economic stimulus fund
Here's a step by step guide to help you access…
Starting a Business in Nigeria
Starting a Business in Nigeria with Dipo Davies
An introduction to the conversation on starting a business in…
How to Identify Business Opportunities in Nigeria
Trying to decide on a business idea? Get to know…
Critical Startup Requirements
What are the critical startup requirements you need to know…
Regulatory Requirements for Starting a Business in Nigeria
This video looks at the regulatory requirements for starting a…
Benefits of Starting Small
Starting your business on a small scale would allow you…
Calculating Startup Costs
Calculating startup costs helps you to plan better for the…
Lean Startup Approach
You are more likely to succeed with your startup when…
Developing a Business Model Canvas
Developing a Business Plan
Developing a Business Plan with Efe Shaire
An introductory video on the Developing a Business Plan conversation…
Business Plan Basics
Business Plan Basics with Efe Shaire, all you need to…
Key Components of a Business Plan I
Get to know the key components of a Business Plan…
Key Components of a Business Plan II
Deepen your knowledge on the components of a Business Plan…
Key Components of a Business Plan III
Learn more about the key Components of a Business Plan…
Dos and Don'ts of Business Plan Writing
What are the dos and don'ts of business plan writing?…
