Author Information

Ifeanyichukwu Ijekeye
A customer service professional with over 12 years of experience in the corporate world spanning from advertising to banking. Loves to read, meet people, and is very passionate about helping small business owners achieve business growth through exceptional service delivery. And when I'm not working, I love to sing!

Articles by this author

Benefits of Having an Accurate Customer Database

Benefits of Having an Accurate Customer Database

Customer Service 2 min read
With the nature and structure of small businesses in Nigeria, creating a customer database is most
Customer-centricity as a Business Strategy for Small Businesses

Customer-centricity as a Business Strategy for Small Businesses

Customer Service Essentials 2 min read
You'd see in most articles the words "customer-centric" and "customer-focused"
Customer Feedback: A Validating Tool For Your Business

Customer Feedback: A Validating Tool For Your Business

Customer Service 3 min read
"Your most unhappy customers are your greatest source of learning" - Bill Gates I have always